--- title: "Custom Closet FAQ — Cost, Timing, Warranty | Cap City Closets" description: "Costs, timing, warranty, service area, and how Cap City Closets compares to national franchises. Answers from a family-owned Columbus studio." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://capcityclosets.com/" }, { "@type": "ListItem", "position": 2, "name": "FAQ", "item": "https://capcityclosets.com/faq" } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How much does a custom closet cost in Columbus?", "acceptedAnswer": { "@type": "Answer", "text": "Most Cap City Closets projects run about $5,000–$12,000, with smaller reach-in systems starting lower. Every project is quoted from a free in-home measurement, with multiple product lines so we can fit different budgets without dropping quality." } }, { "@type": "Question", "name": "How long does the process take?", "acceptedAnswer": { "@type": "Answer", "text": "Cap City Closets projects typically take 3–6 weeks from design approval to installation, and most installs finish in a day or two." } }, { "@type": "Question", "name": "Do you offer a warranty?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Cap City Closets offers a Limited Lifetime Warranty on panels, hardware, and workmanship, plus a 2-year labor warranty on warranty repairs." } }, { "@type": "Question", "name": "Where is your showroom?", "acceptedAnswer": { "@type": "Answer", "text": "Our showroom is at 2098 Tremont Center, Floor 1, Columbus, OH 43221. Your 3D design reveal happens there so you can see the project at scale and review finish samples in person." } }, { "@type": "Question", "name": "Do you install or subcontract?", "acceptedAnswer": { "@type": "Answer", "text": "Cap City Closets is family-owned, and the owners are on-site for every project. Installation is done by our in-house craftsmen — never subcontracted." } }, { "@type": "Question", "name": "What areas do you serve?", "acceptedAnswer": { "@type": "Answer", "text": "Cap City Closets serves Columbus and the surrounding communities including Upper Arlington, Dublin, New Albany, Westerville, Delaware, Lewis Center, Grove City, Plain City, Sunbury, Bexley, and Lancaster." } }, { "@type": "Question", "name": "How are you different from national franchises?", "acceptedAnswer": { "@type": "Answer", "text": "Cap City Closets is the local, hands-on alternative to California Closets or Closets by Design. You see your design in 3D at a real Columbus showroom, and the owners — not a franchisee — build it." } }, { "@type": "Question", "name": "Are your materials US-sourced?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. All Cap City Closets product is sourced from US suppliers." } } ] } ] --- [Skip to main content](#main-content) [![](/__l5e/assets-v1/b733c408-bc4a-45b4-95d0-a420117b6370/logo-dark.png)![Cap City Closets](/__l5e/assets-v1/29e1536c-de3c-4a20-a852-041cdd51a665/logo-light.png)![](/__l5e/assets-v1/b733c408-bc4a-45b4-95d0-a420117b6370/logo-dark.png) ](/) [Services](/services)[For Builders](/builders-remodelers)[Process](/process)[Showroom](/showroom)[Reviews](/reviews) More [Design Options Finishes, hardware, lighting ](/design-options)[About Family-owned, Columbus ](/about)[Service Area Columbus & suburbs ](/service-area)[Journal Design notes & guides ](/blog)[Warranty Limited Lifetime ](/warranty)[FAQ Common questions ](/faq)[Contact Book a consultation ](/contact) [(380) 220-7400](tel:+13802207400)Mon–Fri 9 AM–5 PM [](https://www.facebook.com/capcitycustomclosets)[](https://www.instagram.com/capcitycustomclosets) [(380) 220-7400](tel:+13802207400)Free Consultation [](tel:+13802207400) [![](/__l5e/assets-v1/b733c408-bc4a-45b4-95d0-a420117b6370/logo-dark.png)![Cap City Closets](/__l5e/assets-v1/29e1536c-de3c-4a20-a852-041cdd51a665/logo-light.png)![](/__l5e/assets-v1/b733c408-bc4a-45b4-95d0-a420117b6370/logo-dark.png) ](/) Navigate [Services](/services)[For Builders](/builders-remodelers)[Process](/process)[Showroom](/showroom)[Reviews](/reviews) More [Design Options ](/design-options)[About ](/about)[Service Area ](/service-area)[Journal ](/blog)[Warranty ](/warranty)[FAQ ](/faq)[Contact ](/contact) [(380) 220-7400](tel:+13802207400)Free Consultation [](https://www.facebook.com/capcitycustomclosets)[](https://www.instagram.com/capcitycustomclosets) 1. [Home](/)/ 2. FAQ Answers # Asked & _answered_. The questions Columbus homeowners ask us most often, answered straight. Before You Read On Most of these questions came out of the free in-home consultation — the same conversation we have three or four times a week. If your question isn't here, it's usually because the honest answer is "it depends on the room." A ten-minute call gets you a real number, not a range. How Our Pricing Works We quote from a measurement, not a square-foot rule of thumb. A single-wall reach-in with two drawer banks lands very differently from a walk-in with an island, integrated lighting, and jewelry inserts — and both differ from a builder-package pantry. Every quote itemizes cabinetry, drawers, hardware, and lighting so you can see exactly what a change would cost before you commit. Financing through a third-party partner is available for qualified buyers, and we'll walk through it during the consultation without a hard pitch. ## How much does a custom closet cost in Columbus? + Most Cap City Closets projects run about $5,000–$12,000, with smaller reach-in systems starting lower. Every project is quoted from a free in-home measurement, with multiple product lines so we can fit different budgets without dropping quality. ## How long does the process take? + Cap City Closets projects typically take 3–6 weeks from design approval to installation, and most installs finish in a day or two. ## Do you offer a warranty? + Yes. Cap City Closets offers a Limited Lifetime Warranty on panels, hardware, and workmanship, plus a 2-year labor warranty on warranty repairs. ## Where is your showroom? + Our showroom is at 2098 Tremont Center, Floor 1, Columbus, OH 43221. Your 3D design reveal happens there so you can see the project at scale and review finish samples in person. ## Do you install or subcontract? + Cap City Closets is family-owned, and the owners are on-site for every project. Installation is done by our in-house craftsmen — never subcontracted. ## What areas do you serve? + Cap City Closets serves Columbus and the surrounding communities including Upper Arlington, Dublin, New Albany, Westerville, Delaware, Lewis Center, Grove City, Plain City, Sunbury, Bexley, and Lancaster. ## How are you different from national franchises? + Cap City Closets is the local, hands-on alternative to California Closets or Closets by Design. You see your design in 3D at a real Columbus showroom, and the owners — not a franchisee — build it. ## Are your materials US-sourced? + Yes. All Cap City Closets product is sourced from US suppliers. Begin ## Ready to design the closet _you actually want_? Free in-home consultation. 3D design at our Columbus showroom. Installation by our own craftsmen. Book Free Consultation[Call (380) 220-7400](tel:+13802207400) ![Cap City Closets](/__l5e/assets-v1/29e1536c-de3c-4a20-a852-041cdd51a665/logo-light.png) Columbus' family-owned custom closet studio. 2098 Tremont Center, Floor 1 Columbus, OH 43221 ### Contact - [(380) 220-7400](tel:+13802207400) - [sales@buckeyeinteriordesign.com](mailto:sales@buckeyeinteriordesign.com) - [](https://www.facebook.com/capcitycustomclosets) - [](https://www.instagram.com/capcitycustomclosets) ![NARI — National Association of the Remodeling Industry](/__l5e/assets-v1/98669747-5059-45d4-b9bc-ecce525825f7/nari-badge.png) Member NARI of Central Ohio ### Explore - [Services](/services) - [For Builders & Remodelers](/builders-remodelers) - [Process](/process) - [Showroom](/showroom) - [Service Area](/service-area) - [About](/about) - [Reviews](/reviews) - [Warranty](/warranty) - [FAQ](/faq) - [Journal](/blog) - [Contact](/contact) ### Hours Mon–Fri 9:00 AM – 5:00 PM Saturday Closed Sunday Closed ★ 4.9 on Google · 64 reviews © 2026 Cap City Closets. 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